• CTC
    Undisclosed

  • ROLE
    Client Relations Manager

  • LOCATION
    Ahmedabad, IN

  • EXPERIENCE
    Junior, Mid-Level, Senior




Submit your Application

The salary you're expecting to receive for the job (in lakhs per annum)


After your first application, you can one-click apply to companies.
 If you already have an account, click here to sign in.


 Login Details

You can use these details to log back into your account.


1 The Basics

Let's get started with who you are and what you're looking for.




The number of years you've been working for in your field



2 Resume

Let employers know what you have to offer.




OR


3 Optional Fields

Have more details you'd like to share? Or referred by a friend to sign up? Fill these fields below!








Description

CSM-Customer Success Manager

If you’re a fabulously fab Customer Success Manager for whom the definition of passion is the role they play working as a CSM; we’d like to hear from you:

 

https://goo.gl/forms/fFxRovGvQvh6bgxM2



 

What you’ll do:

--Be a core part of Client Relationship Building; Meet clients to build and sustain relationships                     

-Take regular feedback from client on product, services and performance                                            

-Take care of all Client Communication

-Understand client needs and provide solution at top speed                                     

-Act as the SPOC for internal technical team, client technical team and client business team

-Upsell to all clients so they move from data collection to data analysis                                   

-Conduct health check on all documented outputs going to client                            

-Provide training to clients on product or product updates                                        

-Build & record case studies of successful interventions with client                                         

-Keep yourself updated on the product at all times                                      

-Build & maintain records of Tatvic Solutions

-Liaise with Secondary Information Providers (SIPs) to ensure accurate and expedient transmission

-Additionally Liaise with Google with the channel manager to manage the principle relationship

The finer print:-

-Your 1-3+ years of experience in Internet/Web Technology adds to our team value.

-Your degree in B.E/B.Tech/BCA/MSc IT/MCA/MBA or relevant field builds our knowledge bank overall.

What you are good at:

(Technically):

-Technical Consulting

-Java Script

-Analytical Skills

-Presentation

-Listening Skills

-Google Analytics or similar analytic tool implementation

Culture skills we seek:

-Communication

-Meticulous (Attention to detail)

-Problem solving

-Time Management

-Team work

About us:

We are Tatvic, we are an Ahmedabad based team and what we do is we assist trending multinationals to keep on their trending trends!! If it made sense to you, you are great at analytics & deciphering and you are a super fit. As a part of our brilliant team, all you need to do is be & give your best every single day; keep us and yourself challenged and in the journey grow with us.

What we have:

-Participative, transparent & vibrant culture

-Flat Hierarchy

-Flexible Timings

-Platform to utilize your potential to the fullest

-We constantly seek help in form of your feedback & suggestions, to help us keep our learning curve high

-Free breakfast & snacks

-Comfort is of paramour importance to us hence we do not follow a dress code, wear what is comfortable.

-We try to make sure that you are equipped to help your functioning more comfortable

-We love to appreciate good work, so there is RNR galore at Tatvic; Spa’s; incentive, attractive coupons, trips, dinner with family

-Open forums, team activities, team lunches/dinners

Looking forward to hear from you!!

Team HR


Perks

Free Food & Drinks

Errand boy

Profit Sharing

Education

Work From Home

Flexible Work Hours

Medical Benefits

Holidays

Free Tech

Event tickets

Fitness


Similar Jobs