CTC1.2L - 2.0L
ROLECustomer Support Executive
The salary you're expecting to receive for the job (in lakhs per annum)
Complete a quick and simple task to convince the company of your skills! This is required to submit the application.
You are a customer support executive for an e-commerce platform that sells clothes. An impatient customer has sent an email to the support inbox explaining that their shipment has not arrived. This is the customer’s email:
Dear Sir/Madam, I have ordered a shirt with order number #7562 and it was scheduled to have arrived yesterday. Why is my order not here yet? What kind of company are you - your website states a guarantee that you will deliver within the time frame specified. Please return my money back or I will take legal action against your company. - Rajesh
Draft an email reply calming the customer and remedying the situation. Make as many assumptions as needed.
After your first application, you can one-click apply to companies. If you already have an account, click here to sign in.
You can use these details to log back into your account.
Let's get started with who you are and what you're looking for.
Are you a fresher? Click here.
The number of years you've been working for in your field
Let employers know what you have to offer.
Make sure you're using the correct profile link found under your picture on LinkedIn.
Have more details you'd like to share? Or referred by a friend to sign up? Fill these fields below!
1. Customer Relationship Management
2. Drive customer conversions
3. Maintaining the customer database
4. Email Marketing to database
5. Reporting of key metrics
Flexible Work Hours