Solely responsible and accountable for the complete Front Desk at the
Should maintain the Front Office Decorum, ensure notice boards are
up to date and is very presentable
Welcome the visitors and guest and direct them to the respective
people / department
Ensure all web enquiry and inbound calls are attended to promptly and
the needed conversion is maintained.
Assist all walk ins with the enquiry forms and direct them to the
Attend all incoming calls and maintain the respective registers.
Attending queries and escalating it to the concerned department.
Maintaining detailed database enquiry information.
Involve in walk-in generation through various marketing activities as
mailers, sms, cold calling, forums and / or other activities as agreed
with the managers.
Assist the placement activities, as and when it demands for. [Student
co-ordination , up-dating the notice board and the placement files].
Meeting the individual business target as per your commitment.
These apart, even other duties may also be assigned which the
management feels necessary at any given point of time.